Working With Trust: How to Earn Trust Through Compassionate and Empathic Leadership

Fiona Cambell Arrand in her new book argues that trust determines whether people engage, speak up and perform.

BOOK REVIEW

ME -HR & Learning

2/4/20261 min read

n a fast-changing world shaped by AI, managers and business professionals are under pressure to move quickly without losing the human connection that enables people to do their best work. Working with Trust is a practical leadership book for those who want to build trust through everyday conversations and behaviour. Drawing on real workplace situations and coaching examples, it shows how trust is earned, damaged and rebuilt.

Grounded in emotional intelligence, meta skills and NLP, it introduces clear frameworks to help you communicate with impact, coach confidently and create psychological safety. It’s a book full of practical tools that you can apply immediately in meetings, one-to-ones and challenging situations.

Fiona Campbell’s profile

linkedin.com/in/fionacampbellarrand