Middle East Shared Service Week: 2nd Edition Returns April 28-30, 2026 in Riyadh

The 2nd Middle East Shared Service Week (MESSW), hosted at ssmiddleeast.com, will take place on April 28th, 29th & 30th, 2026 in Riyadh, Kingdom of Saudi Arabia—building on the success of its inaugural edition that drew 300+ delegates, 30+ speakers, and 300+ leading organizations 1.

This premier platform unites C-suite leaders, shared services executives, and digital transformation experts to showcase real-world success stories from public and private sectors, highlighting next-generation delivery models, intelligent automation, and digital talent strategies aligned with Saudi Vision 2030 and regional agendas.

Core Themes and Strategic Focus Areas

MESSW addresses critical pillars of shared services evolution:

· Robotization & The Intelligent Digital Core: Robotic process automation, predictive intelligence, AI, cloud, and data-driven architectures.

· Human Capital Transformation: Reskilling, digital mindsets, and future-ready cultures.

· AI, Automation & Robotization: Intelligent bots, generative AI, and predictive analytics.

· HR Digitization and Workforce Excellence: Digital tools for workforce planning and engagement.

· Leadership, Enterprise Change & ESG Integration: Sustainability-aligned leadership.

· Finance, Procurement & Operational Optimization: Data-driven modernization 1.

· Data Governance, Cloud Architecture & Cyber Resilience: Secure, interoperable systems.

Event Highlights and Engagement Opportunities

· Executive Roundtables: Closed-door strategic sessions.

· Workshops: Hands-on learning in AI, digital roadmaps, and transformation.

· Conferences: GCC/global experts on automation, ESG, and next-gen models.

· Recognition Awards: Honoring SSC/GBS excellence and leadership.

· Exhibition: Cutting-edge tech demos 1.

Target Audience: CEOs, CIOs, CFOs, COOs, Chief Shared Service Officers, EVPs/SVPs in Global Business Services, Digital Transformation Experts 1.

Delegate Benefits: Full access to sessions, networking, lunches, breaks, and post-event presentations.

Featured Speakers and Leadership Insights

While the full 2026 speaker lineup is forthcoming, the inaugural edition featured 30+ speakers from top shared services leaders across the Kingdom and region, delivering insights on operational transformation and Vision 2030 alignment. Expect similar caliber for 2026, including C-suite executives from public/private sectors sharing AI, automation, and GBS success stories.

Awards and Nomination Process

Recognition Awards celebrate excellence—nominate via ssmiddleeast.com/award-nomination. Multiple entries per organization welcome.

Regional Context and Contact Information

MESSW positions Riyadh as a hub for SSO innovation amid oil & gas, infrastructure, and energy growth. Contact us at +971 569865725 or visit ssmiddleeast.com for registration, sponsorships, and inquiries.

This event equips leaders to drive AI adoption, talent optimization, and ESG integration for measurable outcomes in the GCC's dynamic SSO ecosystem.

Register as a sponsor: https://ssmiddleeast.com/#register
Register as a delegate: https://ssmiddleeast.com/#fee
Nominate for an award: https://ssmiddleeast.com/#awards
Speak at the event: https://ssmiddleeast.com/#register