About Me

A transformative Learning and Knowledge Management leader with over 20 years of experience. I’m passionate about helping organisations and people grow through the power of learning and knowledge. By creating cultures of continuous learning, collaboration, knowledge and innovation, people and knowledge thrive unlocking creativity and performance. I design and embed frameworks that strengthen organisational capability, leadership development, and employee engagement. Having  worked in the UK, Australia, and the UAE, I’ve seen how strategic learning systems and human-centred leadership can change the way organisations think, share, and evolve. My mission is to connect people with purpose, turning experiences into shared knowledge that drives lasting business impact, employee  growth and personal happiness

Areas of Expertise

• Knowledge Management
• Organisational learning & capability development
• Process Design

Achievements

• Created & taught a Knowledge & Information Literacy Curriculum for Emirati Senior High School students.
• Spearheaded the SMART Reading Tent initiative and Emirates Literature Festival participation, advancing DEWA’s role in public knowledge engagement and CSR.
• Pioneered DEWA’s global leadership in Knowledge and Innovation Management, achieving dual certification to ISO 30401:2018 and ISO 56002:2018 — the first utility in the world to do so
• Established Knowledge Management functions across three continents, building sustainable, learning-driven cultures in the UK, Australia, and the UAE.
• Created and led Accenture’s first Global Community of Practice for the Utilities Industry, connecting experts and accelerating knowledge sharing worldwide.
• Mentored and coached global teams and Knowledge Champions, fostering leadership capability, collaboration, and innovation culture across diverse industries.
• Delivered global leadership and knowledge transfer programmes supporting staff development and talent retention.

Programs/Trainings

• Information & Knowledge Literacy Programme: Introduction and application - for students 
• Knowledge Management: Introduction
• Advanced Knowledge Management programme: As series of 4 specialised sessions covering Knowledge Transfer, Access, Governance & Measurement
• Introduction to Artificial Intelligence 
• Introduction to KM ISO 30401 Certification
• Creating a Knowledge Champion Network
• Bespoke training for specific requirements, systems and soft skills