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Latest State of The Heart Report 2024 - A Call to Action
 
 

The trends are startling, though not perhaps surprising, considering the last four years of Covid and its aftermath, and now seemingly a push towards major geopolitical conflict, and divisive politics everywhere. 

 
EQ has been in decline in several competencies for the last few years, and this report shows no slowing down. As you can see on p3, this decline is being termed  an  'emotional recession',  characterized by multiple years of declining wellbeing, drops in all emotional intelligence competencies, and 65% of work sectors increasing burnout.
 
While these trends are pretty alarming , there's is good news about women & EQ. The other positive news is that it is perfectly possible (and not even that difficult) for people to grow these skills. Growing and practicing  EQ competencies  make a massive difference personally, within teams and across organisations.
 

6 KEY FINDINGS

Global emotional intelligence scores have declined for four consecutive years. From 2019 to 2023, global average emotional intelligence scores de- clined 5.54%; scores on every individual competency also dropped.

The world has entered an “emotional recession” - characterized by low well- being and high burnout. Wellbeing scores declined for the past four years, dropping 5.3%.

Gen Z faces a mental and emotional health crisis fueled by loneliness and so- cial isolation. In the workplace, 53.7% of Gen Z scored in the low satisfaction category - signaling especially high risk for disengagement and burnout for younger workers.

A striking gender divide has emerged in the post-pandemic era. Starting in 2021, women’s emotional intelligence and 75% of women’s life success fac- tor scores rebounded, even as men’s scores continued multi-year declines. While lagging wellbeing is a cause for concern, the overall trend for women is positive.

Workplaces across industries face rapid change in the post-pandemic era, due to a range of challenges including the transition to hybrid work and the rise of AI. From 2021 to 2023, burnout increased in 65% of workplace sectors in the study.

Emotional intelligence scores are not evenly distributed throughout the world. Oceania has the highest average emotional intelligence, and Asia the lowest. All seven global regions, however, have unique strengths and opportunities.

 
ME-HR and Learning. are delighted to share with you these lates findings and encourage our readers to consider the implications for your organisations and leaders in our region. Let us know what  you think?
 
 
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